For customers waiting for their order, dispatch will take no longer than one week. Apologies for the delay due to current global events. Thank you for your patience 🤍
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Got Questions?
⏱ Your message won’t wait until tomorrow.
We’d love to hear from you! Whether you have feedback, a question about our products, or need assistance with your order, our team is here to assist you at every step. Reach out to us, and we’ll make sure to respond promptly.
If you’ve already submitted a contact form or sent us an email regarding your inquiry, please avoid submitting another. We will respond typically via email. Please ensure you provide a valid and reachable email address.
Kindly note: we are not available via SMS.
Before you drop us a message, why not check out our FAQ page? Your question might already be answered there, and we’d love to save you some time!
If you see a duplicate charge and paid via PayPal, please note that this is simply a pre-authorization. One of the charges will be automatically refunded within a few days. This is a common occurrence with online PayPal transactions. If it does not return within 1 week, please reach back out to us again on here.
All tubes have an expiry date at least 1–2 years ahead. The date on the crimp (ridged end) is the manufacturer’s date, not the expiry date, and should match the date and batch on the carton. The expiry date appears only on the carton.
For product or general enquiries, please note that responses may take longer. We recommend visiting our FAQ page, as you may find the answer to your question there.
