Privacy Policy

1. Introduction

Welcome to Everlume. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK Data Protection Act. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website everlume.co.uk.

2. Information We Collect

We collect the following types of personal information when you use our website:

  • Name
  • Email address
  • Shipping and billing address

3. How We Collect Your Data

We collect data through the following methods:

  • Account Registration: When you create an account on our website.
  • Order Checkout: When you make a purchase.

4. How We Use Your Data

We use the collected data for the following purposes:

  • Processing and fulfilling orders
  • Improving user experience on our website
  • Sending order confirmation emails
  • Responding to inquiries via the contact form

We do not use your data for marketing purposes.

5. Data Sharing with Third Parties

We share your data only with trusted third-party service providers to process payments and ship orders:

  • Payment Processors: PayPal, Google Pay, Apple Pay
  • Shipping Provider: Royal Mail

We do not sell your data to third parties.

6. Data Security & Retention

We take the security of your data seriously and implement the following measures:

  • Encrypted databases
  • Secure servers backed by firewalls
  • SSL encryption for secure transactions

We retain customer data until account deletion.

7. Your Rights Over Your Data

You have the right to:

  • Request the deletion of your data
  • Contact us for any data-related concerns

To manage your data, contact us via:

8. Cookies & Tracking Technologies

We use functional cookies to enhance your shopping experience, such as keeping items in your cart.

  • Users have the option to opt out of cookies.

9. Children’s Privacy

We do not sell products or services to children under 13, and we do not knowingly collect data from them.

10. Legal Compliance

Our data processing practices comply with the UK Data Protection Act.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we may notify users via email if necessary.

12. Contact Us

If you have any privacy-related concerns, you can reach us at:
📧 Email: info@everlume.co.uk
🌍 Website: everlume.co.uk